Bear Ice Company, Southern California’s premier Ice Delivery Service delivers a variety of ice products essential to residential, commercial, and community needs. Ice is not just needed in hot summer days and Bear Ice Company is doing their part to remind us of the simple joys, pleasures and the necessity of Ice all year long. From extended food storage, to asphalt and tile removal, to a smokin’ pool display, Ice is an all year around necessity that without it life would just be that harder. You know life happens – fast. And you will need ice. Your restaurant’s freezer breaks,
As Steven Tyler of Aerosmith once said, “Anything that was worth doing was worth overdoing.” I sure wish this statement were true when it comes to providing amazing customer service at my local retailer. Unfortunately in most cases (where bottom line rules), customer service typically falls far below our basic expectations as a consumer. Let me give you a recent example that illustrates my point……. I recently visited a local convenience store to buy a bottle of water. I visited this store due to its convenient location and proximity to my gym. Although the store was clean and well-stocked, the
For those that know me, it’s pretty clear that Iron Maiden is one of my favorite rock bands of all time. I own every album they have ever put out, and have seen the band countless times all across the country. If you have not seen this band live, you are missing out on one of the most amazing concert experiences bar none. Maiden concerts are like no other – the fans, the band, the music! Energy levels are off the hook from the moment you step into the general admission line until the encore ends and you stagger out
Providing amazing customer service is not rocket science. You don’t need a PHD in Human Behavior to understand that the customer should always come first. Too many service providers today claim to offer “best in class” customer service, but fall far short of even the most basic expectations. Taking care of customers used to be a high priority. Now, for “most” service providers, it’s merely an afterthought. Here’s a great example of the mediocrity we all experience in one way or another when spending our hard earned dollars: While waiting to board a Jet Blue flight back to Long Beach
