Bear Ice Company – A Word From Our CEO Because our primary concern is always the health and safety of our team members, vendors along with their customers, and in light of recent coronavirus (COVID-19) concerns, we wanted to let you know that we are increasing our already high standards to make our ice deliveries as safe as possible. We are closely following the latest guidance from the Centers for Disease Control (CDC), state government, and public health agencies in San Bernardino and Riverside County. All team members have been trained to uphold and practice the precautionary measures below: We
We’ve all heard it a thousand times. “Follow the Golden Rule. Treat People Like You Would Like to be Treated.” This sentiment has been around since the dawn of time and is considered the cornerstone of many religions and businesses world-wide. In theory, this statement sounds wonderful. In reality though, it’s not. “So, what’s the problem with treating people like “you” want to be treated after all?” Fundamentally, we’re all different. What you believe is “good” may not be “good” for me, and vice versa. We all come from different backgrounds, have different work experiences, and as a result most
The world we live is a chaotic place filled with unique daily challenges that require us to make decisions. Some of these decisions will affect our lives directly and others will touch a larger group or population. In most cases, we improvise in the moment and react based upon our own unique set of life experiences. Our reactions are typically quick and to the point, but with little additional thought or consideration to the uniqueness of the situation at hand. It’s just how we’re wired.  This type of decision making may work in 95% of the cases, but it won’t
As Steven Tyler of Aerosmith once said, “Anything that is worth doing is worth overdoing.” While this may be true in principal, it typically falls short of expectations in the retail sector relative to customer service. Here’s a recent example of an experience I had at a local retailer clearly illustrating my point. I recently walked into the XYZ convenience store and wanted to quickly buy an energy drink & a bottle of water prior to hitting the gym. The store was convenient and typically had the items I needed in stock and on-sale. As I was walking out to
How many times have you thought about hitting the gym before or after work and found yourself making excuses as to “why” you couldn’t? For most of us, the struggle to exercise is real. I get it, things happen and even the best laid plans fall victim to negative self-talk. I catch myself all the time thinking, “It’s been a long day at the office, I’ll work out tomorrow”.  For most of us, the problem with this line of circular thinking is that we never actually make it to the gym. Sound familiar? Missing your workout once in a while
